Have you ever felt like you are doing more work but getting less results? Does it sometimes feel like you are putting out one fire after another, with almost no time left to improve your operations? One possible reason is that your staff has become your boss! Let's look at a possible quick scenario.
You are heading to a meeting when a staff member shares with you a problem on the job - for example, not getting the required approvals from another department fast enough - and seeks your assistance. Being the great boss that you are, of course you offer to intervene. You have now taken on your staff member's job. In a few days, he will come back to you to check on your progress. There is now a role reversal. You have assumed the responsibility of your team member instead of teaching him how to accomplish the task. Instead of teaching him how to fish, you are supplying the fish. The result: 1) You will have to do more fishing to supply your team and 2) Your team will always be coming to you for fish instead of fishing for themselves.
Your role is to equip and empower your teams, not to take on their responsibilities. How have you been equipping and empowering your team members to do their job?